This happened to me
Well, some of it, anyway, yesterday at the San Jose airport. I have T-Mobile for my phone, and the Total Internet Package. Only I couldn’t log in at the HotSpot at the airport, and none of the accessible website pages gave me an answer as to what my login should be. The one for my.t-mobile.com didn’t work.
Fortunately, today Google found the answer here, and I am going to reproduce it just so that anyone else stuck can learn it too.
She instantly shoots back the answer to the question I’ve been looking for almost 10 days for : Username is your 10 digit phone number, default password is the last 4 digits of your social security number. YES!!! That’s it. It works. So simple, I have to wonder why no one else in the company was able to understand my question, let alone answer it.
4 Responses to “This happened to me”
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Instead of sitting the customer support people in front of T Mobile’s applications, they should advise them to use google if they don’t know. then customer service worldwide might improve.
I would have done the same myself had my laptop been able to reach Google. 🙂 But it was stuck on the T-Mobile domain!
In retrospect, I could have searched it up via my phone. Oh well.
Hey Raph, happy the post helped out!